After information on 825,000 Delta Airlines customers was
exposed and potentially stolen by at least one hacker in 2017, the airline has
filed suit against chatbot vendor 7.ai, claiming poor security led to the
also took aim at the vendor for waiting nearly six months to disclose the
breach, according to the suit filed in the U.S. District Court for the Southern
District of New York. Even then, disclosure was made via LinkedIn, the airline
said, rather than directly to Delta as their contract required.
A bad actor likely credit card data as well and names and
addresses of the airline’s customers.
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