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Home Data Breach

Flight booking site Option Way exposed personal info on customers

by Cyber360 News
November 11, 2019
in Data Breach
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Flight booking site Option Way exposed personal info on customers
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A data breach at flight booking
site Option Way exposed
personal details on passengers and their flight and travel plans.

Researchers
at vpnMentor led by Noam
Rotem and Ran Locar were “able to access over 100 GB of
data, a massive amount of
customers’ unencrypted Personally Identifiable Information (PII),” including
names, birth dates, gender email addresses, destinations, flight prices and flight
departure and return dates.

User emails were accessible through “‘incorrect password’ reset links,” which exposed exposed the wide database to potential hacks, and Option Way users to a lot of potential fraud,” the researchers wrote in a blog post.

“During our investigation, we also found the company’s credit card
details unmasked and viewable to anybody with access to the
database,” the researchers said, referring to the breach as a “goldmine for
identity thieves and other attackers.”

“Companies need to be aware that their digital surface
can also be leveraged by attackers seeking a way to obtain personal info or a
springboard into the company,” said Elad Shapira, head of research of Panorays.
“This is what is called the company’s “attack surface” and it includes outdated
technologies such as open ports that provide Web services into/from the
internal company servers, misconfigured and not hardened servers, open and
exposed AWS S3 buckets, and even inadvertently exposed internal sites due to server
misconfiguration.”

Shapira said companies should “evaluate their attack
surface and continuously monitor it for any changes that may pinpoint a threat,”
including evaluating third parties. “In today’s digital world, companies
outsource their data storage, processing and analysis to other services, such
as was the case here with Option Way,” he said. “Companies had provided Option
Way their sensitive and confidential employee and customer details.”

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